Working from home can be a tricky transition.
As COVID-19 shuts down offices and businesses nationwide, more people are being forced to adapt to working from home. As a new trend for many people, transitioning to working full-time remotely can be very difficult.
Working from home can be tough as it's a new professional environment, distractions run rampant and people often share their home with family members. It can also be a hard transition technologically, with many home offices not fully equipped with the proper tools to successfully work from home as if they were in their usual office. This is just one of the many problems that COVID-19 has brought about for small businesses.
As small businesses and employees alike struggle with this new transition, people across the country are looking for solutions to the common issues. Rhode Island has just started a new service that helps people who are having technological problems in their new home office space.
Rhode Island's solution
Coordinated through Rhode Island Commerce and staffed by volunteers who work at some of the state's top technology companies, this service offers free 45 minute sessions to help people who are working at home and having technology issues, according to the Rhode Island Commerce website.
Some of the services that are being offered include assistance with document management and security, transition to online meetings, setting up technological equipment and more. These technology professionals are using their areas of expertise to assist those who may not know what they're doing at all to those who have a general understanding, but still need the help.
As COVID-19 has struck around the globe, many people are being affected in different ways. Some have lost jobs entirely, while others have made the transition to moving their office to their living room for the time being. Making this sudden change can be very challenging for many, especially when the technology problems start to arise, such as trouble with document management. Services such as Rhode Island's new over-the-phone help center can help combat these issues during the pandemic.
